Dated: September 24, 2021
Find the most up-to-date information regarding NCTC’s health and safety protocols in relation to COVID-19 here. If we've learned anything in the last year, it is that the panoply of safety recommendations can shift rapidly and we will continue to shift alongside them as we prepare for opening our doors in October. Please continue to check back for policy updates.
- All guests will be required to show an ID with photo and full name and proof of vaccination. A physical vaccination card, picture of your vaccination card, or digital vaccination record will suffice. California residents may obtain a digital vaccination card at MyVaccineRecord.cdph.ca.gov.
- Proof of vaccination must indicate that it has been at least 14 days since the patron’s last vaccination dose (two doses are required for the Pfizer and Moderna vaccines, one for the Johnson & Johnson vaccine).
- Patrons who are legally exempted from vaccines (attendees under the age of 12 or those with a medical or religious exemption) must present a negative COVID-19 test that was taken no more than 72 hours prior to performance date. Guests can find testing sites here.
Click here for assistance in scheduling your vaccination appointment.
California residents may get a digital copy of their vaccine record here.
All ticket holders are required to wear face masks inside the venue. NCTC front of house staff will also be required to wear masks during performances.
Will NCTC be practicing distanced seating?
We will have limited capacity seating for all shows in 2021. The grey seats seen on the seat charts are empty seats to create space between guests.
nctc SPACE enhancements
NCTC has upgraded the space to offer contactless ticketing options, installing new air sanitizers, more sanitizing stations, and implementing additional cleaning protocols.
Hydroxyl Generators that sanitize air and surfaces and will be run throughout the space before and after performances. Our ventilation system exceeds approved ACH (air change per-hour) standards and our air filtering exceeds approved MERV (minimum efficiency reporting value) standards.
what if i feel sick?
Please do not attend NCTC if you are ill or have come in contact with someone who has COVID-19. NCTC's Box Office will waive the $5 exchange fee for all single tickets and place you in another performance. Subscribers have unlimited exchanges for all productions in their package. Please reach out to the Box Office at 415-861-8972 or firstname.lastname@example.org.
WILL MASON’S BAR BE OPEN?
We will not have our bar open for the first production of the season, Interlude. We are hoping to reopen our bar for the rest of the season if it is safe to do so.
WHAT HAPPENS IF A SHOW IS CANCELLED OR POSTPONED DUE TO COVID-19?
As we have done in the past, NCTC will offer guests multiple options including a credit voucher, opportunity to donate the ticket amount to NCTC, or a complete refund.