Dated: August 31, 2021
Find the most up-to-date information regarding NCTC’s health and safety protocols in relation to COVID-19 here. If we've learned anything in the last year, it is that the panoply of safety recommendations can shift rapidly and we will continue to shift alongside them as we prepare for opening our doors in October. Please continue to check back for policy updates.
Will you require guests to be vaccinated?
- Yes. All guests will be required to show an ID with photo and full name and proof of vaccination. A physical vaccination card, picture of your vaccination card, or digital vaccination record will suffice. California residents may obtain a digital vaccination card at MyVaccineRecord.cdph.ca.gov.
- Proof of vaccination must indicate that it has been at least 14 days since the patron’s last vaccination dose (two doses are required for the Pfizer and Moderna vaccines, one for the Johnson & Johnson vaccine).
- Patrons who are legally exempted from vaccines (attendees under the age of 12 or those with a medical or religious exemption) must present a negative COVID-19 test that was taken no more than 72 hours prior to performance date. Guests can find testing sites here.
Click here for assistance in scheduling your vaccination appointment.
California residents may get a digital copy of their vaccine record here.
Will you require masks?
Yes. All ticket holders are required to wear face masks inside the venue. NCTC front of house staff will also be required to wear masks during performances.
Will NCTC be practicing distanced seating?
NCTC will have limited capacity seating for all shows in 2021. The Decker house currently has a max capacity of 130 and the Walker house has a max capacity of 62 seats.
HOW ARE YOU ENHANCING THE SPACE TO PROTECT AUDIENCES?
NCTC is upgrading to offer contactless ticketing options, installing new air sanitizers, more sanitizing stations, and implementing additional cleaning protocols.
Will Mason’s Bar be open?
We will not have our bar open for the first production of the season, Interlude. We are hoping to reopen our bar for the rest of the season if it is safe to do so.
What happens if a show is cancelled or postponed due to COVID-19?
As we have done in the past, NCTC will offer guests multiple options including a credit voucher, opportunity to donate the ticket amount to NCTC, or a complete refund.
How do I get my tickets if I subscribed for the 20-21 Season?
All 20-21 subscribers were moved into the 21-22 Season and sent personalized emails with subscription information. Printed tickets and season brochures will be sent in late August. If you have not heard from us, please reach out to the Box Office at 415-861-8972 or email@example.com.